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- Testnav Won't Download In Self Service Mac N
- Testnav Won't Download In Self Service Mac App
- Testnav Won't Download In Self Service Mac Computer
- Testnav Won't Download In Self Service Mac Computers
- Download this app from Microsoft Store for Windows 10. See screenshots, read the latest customer reviews, and compare ratings for TestNav.
- Using the TestNav app on a Chromebook is 100% better and easier than visiting 800+ computers individually and making all the adjustments that testing via a windows PC requires. That being said the App doesn't auto update, apparently, so this could cause some issues for those who aren't aware of.
After you download TestNav Desktop and ProctorCache, complete the following:
These ordered steps correspond to sections below or a related setup page. You can click each link to go directly to the corresponding processes.
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Install TestNav Desktopusing the instructions below.
- Run App Checkto verify system readiness.
- Sign in to TestNavto ensure that it installed properly.
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Set up ProctorCacheon proctor caching computer(s).
- Set Up Response File Backups, and set up a Secondary Save Location.
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Run an infrastructure trial.
Install TestNav Desktop
TestNav program files are saved in Applications/TestNav.
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Double-click the .dmg file (for example, testnav-1.4.1.dmg) that youdownloaded. The TestNav install window appears.
- Drag the TestNav icon into the Applications folder.
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Eject the TestNav installer from Devices in the Finder sidebar. You can also eject it from the Desktop.
Mass Install
You can copy the TestNav application and push it to student computers for mass installation.
For macOS 10.14+, you must grant TestNav full privacy & accessibility control to administer secure tests. Click or tap System Preferences > Security& Privacy > Privacy. Scroll to Accessibility, and add or select TestNav.
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Disable Siri and/or Dictation services before attempting to sign in to TestNav.
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If you use computer restoration or imaging software (for example, Deep Freeze), exclude the Pearson directory and the logs directory, as these contain student backup files and logs for troubleshooting.
TestNav Desktop Updates
TestNav program file updates are saved in {user_home}/Library/Application Support/Pearson. You must give students write access to the update directory.
- Any necessary patch updates automatically install whenever TestNav starts or when a student attempts to log in. This ensures the update is implemented even if schools leave TestNav running over the course of a few days.
You can also push the latest TestNav update, rather than waiting until each student opens TestNav. To push an update, take a snapshot of the Pearson folder, and push that folder to all student computers. - Updates that require reinstallation are scheduled for winter and summer breaks.
- Pearson will communicate all updates with instructions in advance.
When you install TestNav Desktop, it creates the TestNav folder within the Pearson folder shown in the path above. The TestNav folder contains the following:
- The update file folder, named with the update version number (for example, 1.4.1)
- The default file, which stores the customer login preference for the next login
The login preference stored in the default file can change if you select a different customer from the Sign In page. You can set the default file to read-only to prevent students from overwriting it after you set your test preference.
If you encounter any issues during an update, you can find the errorlog folder within the update folder (for example: 1.4.1 > update > errorlog). The errorlog folder logs any issues TestNav may encounter when it attempts an update. You can also delete the Pearson folder to reset TestNav, clearing out any updates stored in that directory.
Run App Check
To run App Check:- Click or tap the appropriate icon for your test from the home page to go to the Sign In page.
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Click or tap the user drop-down menu, and select App Check.
App Check (without optional Configuration Identifier)
On the App Check page:
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Leave the configuration identifier field blank.
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Click Run App Check.
You see green checkboxes for Kiosk Mode readiness and connectivity to TestNav, if the system passes. If one of these fails, you will see a Fail message and must check your connection and settings before running App Check again.
App Check (with optional Configuration Identifier)
If you have obtained a Configuration Identifier from your assessment management system:
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Enter it in the Configuration Identifier field on the App Check page.The configuration identifier allows TestNav to also check connection to ProctorCache computers. If your assessment management system allows, this configuration ID may also check for blacklist compliance. See your assessment management system documentation for additional information.
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Click Run App Check.
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If ProctorCache connectivity (or blacklist compliance) fail, TestNav provides information for possible resolutions. Use this information to troubleshoot, and run App Check again.
The screenshots below are examples of possible scenarios when running App Check with a configuration identifier.ProctorCache PassProctorCache FailBlacklist PassBlacklist Fail
Sign in to TestNav
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Open TestNav from the Applications folder.
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If you have not already done so, choose the appropriate icon for your test on the home page. If your test was selected before the test session, you see the Sign In page, rather than the home page.
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If you need to select a different test, click the user drop-down menu at the upper-right of the page, and click Choose a different customer.
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Click the appropriate icon for your test.
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- Start a test to ensure that you can do so without error.
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- If you see a Practice Tests link on the Sign in page, click Practice Tests and start a test.
- If you do not see a Practice Tests link, use an authorization ticket from your student management system and start a test.
Set Up Response File Backups
TestNav has a default primary SRF save location for all computers and devices. Pearson strongly recommends setting a secondary save location for SRFs as a backup. For detailed information on saved response files (SRFs) and log files, see Understand SRFs and Log Files for Installable TestNav.
SFTP configuration is not supported by all assessment management systems. Consult your assessment management system user guide to determine whether the SFTP option is available.
Before testing, refer to your assessment management system user guide to configure TestNav and complete the following steps.
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Configure primary and a secondary save location through your assessment management system.
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Configure student accounts to have complete read, write, and delete access in these save locations.
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Communicate SRF and log file locations to test proctors.
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Give proctors access to SRF and log files by either of the following:
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Grant admin rights to proctors on each testing computer.
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Instruct proctors to access these files while the student is logged in to the testing computer.
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Default Primary Save Location
Testnav Won't Download In Self Service Mac N
Operating System | SRF Location | Log File Location |
---|---|---|
OS X |
{USER_HOME}/Pearson/srf/
|
{USER_HOME}/Pearson/logs/
|
Pearson strongly recommends that you configure a network drive as a secondary save location to ensure that you do not lose responses, even if a student cannot continue to test on the same computer.
Secondary Save Location
You can set a secondary save location through your assessment management system. Set a secure file transfer protocol (SFTP) address as the save location to ensure that the secondary save applies to all testing computers and devices.
Run an Infrastructure Trial
Pearson strongly recommends running an infrastructure trial to verify the technology setup is complete and to familiarize teachers and students with the test.
Use your training site through your assessment management system to complete the trial before the actual test day.
Related Information
You can learn more about SRF and log files on theSet up and Use TestNavpage.
This page includes expandable text. If you cannot find your topic, click to display expandable text, and then control-F (command-F on Mac) to search the page again.
After you download TestNav and ProctorCache, complete the following:
These ordered steps correspond to sections below or a related setup page. You can click each link to go directly to the corresponding processes.
- Install TestNav using the instructions below.
- Run App Check on each device.
- Sign in to TestNav to verify that the app opens and that you can start a test.
- Set Up ProctorCache on your proctor caching computer(s).
- Review theFind and Set Up Response File Backups section to prepare yourself to find saved response files (SRF) and log files before the testing session.
- Communicate SRF and log file locations and download information to test proctors.
- Run an infrastructure trial.
During BOTH the infrastructure trial and the actual test, note which specific iPad each student uses during each test. The TestNav app saves SRFs to only one designated place on the testing device. If an error occurs, you can locate files only on that specific device.
Install TestNav
When the TestNav app update becomes available,
- Delete any previously established TestNav restrictions from iPads. Search for the Assessments Overview in Apple Education for details.
- Download TestNav for iPads.
Run App Check
As you perform the tasks below, if presented with a Confirm App Self Lockmessage, click or tap Yes to continue.
To run App Check:
- Click or tap the appropriate icon for your test from the home page to go to the Sign In page.
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Click or tap the user drop-down menu, and select App Check.
App Check (without optional Configuration Identifier)
On the App Check page:
- Leave the configuration identifier field blank.
- Click Run App Check.
You see green checkboxes for Kiosk Mode Readiness and connectivity to TestNav, if the system passes. If one of these fails, you will see a Fail message and must check your connection and settings before running App Check again.
App Check (with optional Configuration Identifier)
If you have obtained a Configuration Identifier from your assessment management system:
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Enter it in the Configuration Identifier field.The configuration identifier allows TestNav to also check connection to ProctorCache computers.
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Click Run App Check.
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If ProctorCache connectivity fails, TestNav provides information for possible resolutions. Use this information to troubleshoot, and run App Check again.
The screenshots below are examples of possible scenarios when running App Check with a configuration identifier.ProctorCache PassProctorCache Fail
Sign In to TestNav
Testnav Won't Download In Self Service Mac App
When you are ready to start a test:
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Start the TestNav app.
The first time TestNav is launched, it displays the Enable Microphone Permission message.-
Tap or click OK to grant microphone permission.
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If the student taps or clicks Don't Allow, TestNav displays another prompt, shown below:
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Tap or click Open Settings to enable the microphone.
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-
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Tap or click the appropriate icon for your test on the home page. If your test was selected before the test session, you see the Sign In page, rather than the home page.
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If you need to select a different test, tap or click the user drop-down menu at the upper-right, and Choose a different customer.
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Tap or click the appropriate icon for your test.
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Start a test to ensure that you can do so without error.
- If you see a Practice Tests link on the Sign in page, click Practice Tests and start a test.
- If you do not see a Practice Tests link, use an authorization ticket from your student management system and start a test.
- When starting a test that requires kiosk mode, the student should:
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- Enter a username and password, and tap or click Sign In.
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On the Confirm App Self Lockmessage, click or tap Yes to continue testing.
Kiosk Mode Warnings
- Students that click or tap no, cannot continue testing in the secure test.
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Students can test in kiosk mode for a maximum of 8 hours from the time the student signs in. If the time limit expires, kiosk mode stops and the student is exited from the test.
The proctor, then, must:- Resume the student in the assessment management system.
- Restart the iPad.
- Have the student sign in again.
Testnav Won't Download In Self Service Mac Computer
Find and Set Up Response File Backups
Testnav Won't Download In Self Service Mac Computers
TestNav has a default primary SRF save location for all computers and devices. Pearson strongly recommends setting a secondary save location for SRFs as a backup. For detailed information on saved response files (SRFs) and log files, see Understand SRFs and Log Files for Installable TestNav.
SFTP configuration is not supported by all assessment management systems. Consult your assessment management system user guide to determine whether the SFTP option is available.
Prior to testing, complete the following steps:
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Familiarize yourself with the default primary save location.
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Configure the secondary save location through your assessment management system.
The same secondary save location applies to all computers and devices. You only need to set this configuration one time. -
Communicate SRF and log file locations/procedures to proctors (see Primary Save Location below).
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Note which student tests on which device during infrastructure trials and on test days.
Primary Save Location
On iPads, the SRF default primary save location is not customizable.
You can find SRF and log files two ways on iPads - using Safari or a USB cable. | |
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Safari |
|
USB |
|
Run an Infrastructure Trial
Pearson strongly recommends running an infrastructure trial to verify the technology setup is complete and to familiarize teachers and students with the test.
Use your training site through your assessment management system to complete the trial before the actual test day.
Related Information
You can learn more about SRF and log files on theSet up and Use TestNavpage.